The Chinese “native" perspective on mao-dun (conflict) and mao-dun resolution strategies: A quantitative investigation

Conflict in intercultural communication and conflict management have drawn tremendous attention from intercultural communication scholars and practitioners, who believe the intersection of different cultures can present difficulties in communication when culture-bound communication patterns and cultural assumptions and values clash. Moore (1967) points out the impossibility of living with other peoples peacefully without "a substantial knowledge of the fundamental characteristics and also the variety of points of views " that constitute the minds of those peoples. Shuter (1990) calls for an "intracultural perspective " to generate cultural data that "not only increases understanding of a society, but also serves as springboard for developing intracultural communication theory " (p. 247). This paper is intended to offer an in-depth cultural-specific look at the “native ” Chinese perspective on conflict and conflict resolution. Research data includes qualitative personal interviews. The author believes such data will provide us with valuable information concerning potential sources of conflict and management of conflict of intercultural nature